Responsible Gaming
Gaming Should Be Entertainment
At SpinBet NZ, we believe that gambling should only ever be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to gamble within your means and to recognise when gambling may be causing harm.
We're committed to promoting responsible gaming practices and supporting our players in New Zealand.
Age Verification
SpinBet NZ is strictly for players aged 18 years and over. This is a legal requirement in New Zealand. If you are under 18, please do not use our services.
We take age verification seriously and reserve the right to request proof of identity to confirm you meet the legal age requirement.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognise any of these warning signs in your own behaviour, it may be time to seek help:
- Chasing losses by gambling more to try to recover money lost
- Gambling with money needed for essentials (rent, bills, food, medicine)
- Hiding gambling activities or lying to friends and family about the amount you gamble
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Unable to stick to predetermined time or money limits
- Borrowing money to gamble or to pay off gambling debts
- Gambling to escape problems or relieve stress, anxiety, or depression
- Neglecting work, study, relationships, or hobbies due to gambling
- Constantly thinking about gambling or planning the next session
- Needing to gamble with increasing amounts to achieve the same excitement
Self-Help Tools & Safer Gaming Features
SpinBet NZ provides tools to help you stay in control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly deposit limit to control how much money you spend.
- Loss Limits: Set a loss limit to restrict the amount you're willing to lose in a given timeframe.
- Reality Checks: Enable regular reminders during gameplay to alert you to how long you've been playing.
- Self-Exclusion: If you need a break, use our self-exclusion feature to temporarily or permanently exclude yourself from your account.
- Time-Out: Take a cooling-off period away from gambling to reassess your habits.
These tools are available in your account settings. We encourage you to use them proactively.
Get Help & Support
If you're concerned about your gambling or that of someone you know, help is available. Please reach out to one of these organisations:
New Zealand
- Problem Gambling Foundation (PGF)
Free, confidential support for problem gambling in Aotearoa New Zealand.
Website: www.pgf.nz
Helpline: 0800 664 262 (free call) - Gamblers Anonymous
Support meetings and peer assistance for people struggling with gambling addiction.
Website: www.gamblersanonymous.org.nz
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Need Help Now?
If you or someone you know is struggling with gambling, please don't suffer in silence. Reaching out for support is a sign of strength, not weakness.
Contact the Problem Gambling Foundation on 0800 664 262 (free and confidential) or visit www.pgf.nz
Support is available 24/7, and trained counsellors are ready to help you take control of your gambling.